Sarah Hatter 👋 CEO of Good Vibes, Adventurer, Dinner Party Planner, Believer in the Best in People.

I produce ElevateCX, the premier IRL event for the #CX community, which we've held 39 times since 2012. 

I consult on building exceptional customer experience processes for startups and growth-stage companies. I wrote The Customer Support Handbook way back in 2014 and helped usher in a new generation of support and success professionals who steer towards keeping humanity alive in every customer-facing interaction. 

I have traveled to over 60 countries and 48 of the United States. I'm constantly amazed at people who do not travel or do not know how to travel, so join me in helping get those people out their doors and into the world!